The service technician who came out was Waymon, he was friendly and professional and knowledgeable . He explained what the problem and how best to take care of it. He answered all of my questions and talked about the service program his company offers. We spoke of options for a new system down the road without any high pressure sales pitch. After checking out the system I have he was able to get me back up and running. I will be using this company again.
Service rep Justin Newberry was very patient and polite when answering several questions I had at the beginning and end of service call which was a routine tune-up. He was very thorough and exceeded expectations for this service. Recommendations were items I'd already researched so I knew his observations were valid. I appreciate that focus was on customer service.
The best HVAC service on the planet. Polite, knowledgeable, clean, efficient and professional ready to go the extra mile always. Very happy I found them.
The service tech that came out to perform the tune up on my unit was excellent. He was very knowledgeable. He answered all my questions and concern. He we polite and professional. My AC unit works great. I will continue to call on this company.
This company is the best. I used them at my home for years and when I came to work at the Grand Chapter of Texas, Order of the Eastern Star Office I recommended they get a quote on the HVAC service. Metro Energy Service had the best quote and we have been using them for 2 years here. I would recommend them to anyone I know.
I have used Metro Energy Savers for years and they have provided excellent. My service technician this visit was Joe and I plan on requesting him for my next servce call.
Richard came first thing this morning to inspect my heating unit. He took his time and was very thorough. He found a problem with my system but it wasn't necessary to repair right now. He was very good at explaining the problem. No pressure to repair right away. Thank you!
5 star excellent business! Professional, Expert, Congenial, Available all describe the service that Metro Savers provided for me on one of the hottest nights of the summer.
I've used Metro Energy Savers for many years. This time, with the temperatures at 100 and high humidity, I was almost "melting". The office staff was most helpful. They had a service repairman out, as scheduled, and had my home cooling down within about 30 minutes of his arrival. This time included all paperwork, etc. Justin was very professional, and polite and knew what he was doing. He replaced necessary parts and had me "back in business" in no time. What a pleasure it was to have such a nice young man come out. You should try to clone this employee, he was super.
My experience with Metro energy savers was a positive one. Their technicians are very respectful, very punctual and very thorough. A personal thank you to Jesse and the crew who came and did my install, for an amazing job. I am comforted knowing that I know of a company who is honest and reliable.